When will you ship my order?
All orders are processed immediately upon receipt. We ship orders the same day if we receive them by 2:00 pm Pacific Time.
Orders received Saturday and Sunday will be processed the following working day. If you order on a Friday
after 2pm PST, your order will ship out the following working day (Usually Monday). Weekend days and Holidays do not count towards shipping estimates.
Some orders may be delayed as we thoroughly investigate the validity of credit card transactions and verify billing information, and we can't be held responsible for order processing delays because of this.
This is all done for your security.
How much do you charge for shipping?
Our shipping fees are based on how quickly you want your order delivered. We
ship thousands of packages and we pass those savings on to you.
Shipments in the United States
First Class Mail (App. 7-10 Business days, US only) $4.95 + $1.00 for each item ordered
1 FedEx (2-3 day delivery, US only) $11.95 + $1.10 for each item ordered
2 FedEx (Overnight, US only)$21.00 + $1.50 for each item ordered
---
(1) (All FedEx 2-3 day orders placed after 2pm. P.S.T. Thursday will ship Friday, and will arrive by Wednesday the following week)
(2) (This option is does NOT include Saturday Delivery, which is a different and more costly FedEx service that we do not offer. If you order on a Friday after 2pm PST, your order will ship out the following Monday. Weekend days do not count towards shipping estimates. All Overnight orders placed after 2pm P.S.T Thursday will ship out Friday and will be delivered on Monday.)
International shipping
If you are in Europe, we recommend you order from our EU site.
The order will arrive at your destination faster and you will be able to pay in European currencies.
International customers can contact their local postal office regarding any applicable customs charges, duties, or taxes.
Forces of Nature, US is not responsable for local import taxes or local custom fees. If you are from Europe we suggest you buy from www.forces-of-nature.org
Shipments outside the United States
When ordering from this site: (fonoils.com)
Global Priority Mail (App. 4-7 business days, international only) $15.95 + $1.10 for each
item ordered
First Class Mail (App. 10-14 business days, international only) $7.50 + $1.00 for each item
ordered
(Shipping prices from our EU sites may vary from the shipping prices on fonoils.com)
What countries do you ship to?
Argentina; Austria; Australia; Aruba; Barbados; Belgium; Bermuda; Brazil; Bahamas;
Canada; Cayman Islands; Chile; China; Costa Rica; Cyprus; Denmark; Egypt; Finland;
Fiji; France; France, Metropolitan; Germany; Greece; Greenland; Guam; Guatemala;
Hong Kong; Iceland; Ireland; Israel; Italy; Jamaica; Japan; Korea, Republic
of; Kuwait; Luxembourg; Macau; Malawi; Mexico; Monaco; New Caledonia; Netherlands;
Netherlands Antilles; New Zealand; Norfolk Island; Norway; Panama; Peru; Papua
New Guinea; Philippines; Poland; Puerto Rico; Portugal; Saudi Arabia; Singapore; Spain; Sweden; Switzerland; Taiwan; Turkey; Trinidad
and Tobago; United Arab Emirates; United Kingdom; United States; US Minor Outlying
Islands; Venezuela; Virgin Islands (U.S.)
How do I track my order?
If you select to ship your order using FedEx you will receive a tracking number
in email. You can track your package here: http://www.fedex.com
What forms of payment do you accept?
You can safely enter your entire credit card number via our secure server, which
encrypts all submitted information. We accept VISA, MasterCard, American Express
/ Optima, Discover/Novus. We also accept any bank debit card with a VISA or
MasterCard logo.
Do you accept PayPal?
Yes! Visit our other herpes
and warts site at
http://www.forces-of-nature.net/
Is your site secure?
We take your security and privacy very seriously. If you feel more comfortable,
you can always phone, fax, or mail your completed order. To be secure, a site
should make sure sensitive data is encrypted, and the data is processed in a
safe, reasonable manner. Encryption is handled by SSL (Secure Sockets Layer),
the industry standard security protocol our site uses to communicate with secure
browsers like Netscape and Internet Explorer. When communicating with a secure
server like ours, these browsers encrypt the information you send in a way that
is extremely difficult for someone to decode.
Can I pay by check or money order?
We do accept checks or money orders denominated in U.S. dollars as payment for
all orders. Simply add the items you wish to order to your shopping cart, continue
to the shipping page so you'll get your order total. Instead of submitting credit
card information, print the page and mail to us along with your payment. Currently
we are only able to accept postal money orders denominated in U.S. dollars or
checks denominated in U.S. dollars and drawn on a U.S. bank. Checks must also
have a valid nine-digit bank routing number (ABA code), MICR-encoded on the
bottom of the check. Paying by check does slow down your order somewhat, as
we don't place your order until your check is received, and we don't ship the
items to you until your funds clear. If you are in the United States, paying
by personal check typically delays your order about 10 to 14 days. Please note,
however, that the fastest way for us to process your order is to submit your
credit card information along with your order.
Do you charge sales tax?
Sales tax is charged only on orders sent within the state of California. California
State laws require that we charge a sales tax on the full amount of the order,
excluding shipping. Because we are located in Los Angeles County, all shipments
to California addresses are charged at that rate. No sales tax is charged when
buying gift certificates; purchases paid for with gift certificates, however,
will be charged sales tax if shipped to addresses within the state of California.
NB:
International customers can contact their local postal office regarding any applicable customs charges, duties, or taxes.
Forces of Nature, US is not responsable for local import taxes or local custom fees. If you are from Europe we suggest you buy from www.forces-of-nature.org
What does your packaging look like?
